Practical tools to adopt the right attitude with customers

eLearning Modules

- Customer relationship: the stakes
- Developing loyalty through customer relationships
- Customer relationship: building trust
- Customer relationship: practising active listening
- Customer relationship: reaching agreement

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Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

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Course rating: (Based on 21 Ratings)

Guidelines for managing priorities and workload

eLearning Modules

- Dealing with time-consuming tasks
- Managing your time strategically
- Focusing on your key priorities
- Improving performance through time perception
- Increasing your productivity in a fast-paced world

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Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 6 Ratings)

Adopt optimized communication skills

eLearning Modules

- The 3 pillars of interpersonal excellence
- Developing an interpersonal communication strategy
- Knowing yourself better to communicate better
- 3 routes to good communication
- 3 essential levers for building a winning co-operation

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Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 9 Ratings)

Master the fundamentals of team management I

eLearning Modules

- The management styles
- Fostering and maintaining motivation
- The situational skills of the manager
- The relational skills of the manager
- The emotional skills of the manager

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Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 28 Ratings)

Master the fundamentals of team management I

eLearning Modules

- Managing change: identifying your profile
- Managing change: process and tools
- Creating a vision of the future
- Managing change: strategic alliances
- Triggering the dynamics for change

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 13 Ratings)

Master the fundamentals of team management II

eLearning Modules

- Behavioural flexibility of the manager
- Guiding team and individual actions
- Becoming a manager /coach
- Effective decision making
- Building win-win relationships with your team
- The manager / communicator
- Handling emotions within your team

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 9 Ratings)

Learn the essential skills in a sales negotiation

eLearning Modules

- Background to commercial negotiations
- Preparing commercial negotiations
- Commercial negotiation : 7 keys to effective meetings
- Commercial negotiation : coping with the pitfalls
- Commercial negotiation: Asserting yourself

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 35 Ratings)

Fundamentals sales skills in a B2B context

eLearning Modules

- Take the buyer's view
- Preparing for shared success
- Discover the hidden world of your buyer
- Presenting your offer with passion
- Steering the way to mutual agreement
- Building sustainable shared success

>> more details (PDF file)

Duration: 210 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 28 Ratings)

Framework, planification, budget and risks

eLearning Modules

- Project management essentials
- The project framework
- Project planning
- Drawing up a project budget
- Anticipating project risks

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Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 31 Ratings)

The essentials for the new challenges of the procurement function

eLearning Modules

- The purchasing process
- Purchasing project: needs analysis
- Purchasing project: supplier market analysis
- Purchasing project: cost analysis
- Purchasing strategies

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 4 Ratings)

Identify your style, adapt your message, speak with impact

eLearning Modules

- Identify your communication's style
- Successfully adapt your message
- Non-verbal communication and Synergology
- Evade trick questions at meetings
- Master cyber communications'

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 21 Ratings)

The 3 Success Factors for Marketers

eLearning Modules

- Using customer equity to create value
- Aligning objectives with market forecasts
- Developing consistency through marketing strategy
- Launching a new product successfully
- Leading an international marketing community

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 0 Ratings)

Essentials of corporate finance for managers

eLearning Modules

- Decoding the balance sheet and income statement
- Analysing and evaluating corporate financial data
- Relating your contribution to value creation

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Duration: 90 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 1 Ratings)

Developing your Leadership Skills

eLearning Modules

- Leadership Best Practice
- Establishing leadership in the best way
- Securing managerial support for leadership
- Personal impact and charisma in leaders
- 5 levers for producing great leaders

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 0 Ratings)

Dealing with Conflict as a Professional

eLearning Modules

- Impact of emotions in the workplace
- Developing your emotional conscience
- Understanding emotional dysfunction
- Understanding and expressing your anger positively
- Controlling your emotions

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 0 Ratings)

A Lever of Business Performance

eLearning Modules

- Preparing the annual performance review
- Dealing with annual reviews' difficult situations
- Evaluating and strategically aligning objectives
- Developing and maintaining skills
- The role of ethics and integrity in assessment

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 0 Ratings)

The Key Success Factors for Purchasing Professionals

eLearning Modules

- Impact of emotion in purchasing
- Structuring your argument
- Buying negotiation: analysing the situation
- Understanding the salesman
- Conflict in purchasing

>> more details (PDF file)

Duration: 180 minutes
Licence validity: 90 days
Evaluation
Certification

Certification

In order to obtain your training certificate, you must complete all the eLearning modules and obtain a score of at least 80% on the online post-test.

Your rating

Course rating: (Based on 3 Ratings)